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How to Connect Microsoft Office 365 to Mailgo

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Find step-by-step instructions of connecting yout Microsoft Office 365 account to Mailgo here 👇

Access the Microsoft Admin Center

Log in to your Microsoft Admin Center on your computer using an administrator account. Ensure you have proper permissions to manage user settings.

Navigate to Active Users

From the admin dashboard, locate and click on Users in the left-hand menu, then select Active Users to view your organization’s user list.

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Configure Email App Settings

  • Select the specific user account you want to bind to Mailgo.
  • In the user details panel, navigate to the Mail tab.
  • Click on Manage email apps to access protocol settings.

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Enable SMTP and IMAP Authentication

  • Locate the Authenticated SMTP option and check the box to enable it. This allows secure outgoing email via SMTP.
  • Ensure the IMAP checkbox is also selected (it may be enabled by default, but verify to confirm incoming email access).

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Save Your Changes

Click Save Changes to apply the configurations. A confirmation message will appear, noting that updates may take time to propagate.

Wait for Propagation and Connect to Mailgo

  • Allow 1 hour for the settings to sync across Microsoft’s servers. This delay ensures the authentication protocols are fully activated.
  • After the waiting period, log in to your Mailgo account, navigate to Accounts, and enter your Microsoft email credentials. Mailgo will automatically detect the enabled SMTP and IMAP settings to complete the binding process. 

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Key Notes

If you encounter connection issues, verify that both protocols are enabled and wait the full hour for settings to update.


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