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Yahoo Connection Troubleshooting

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Here are common reasons for failed Yahoo Mail connection via SMTP and IMAP protocols:


1. Incorrect Server and Port Configuration

  • Wrong SMTP/IMAP server addresses: Using inaccurate server endpoints. For Yahoo Mail, verify the official server details (often imap.yahoo.com for IMAP and smtp.yahoo.com for SMTP; regional variants may exist, e.g., for specific countries).
  • Mismatched ports or encryption:
    • IMAP typically requires port 993 (SSL/TLS)
    • SMTP usually uses port 465 (SSL/TLS)


2. Authentication Issues

  • Invalid credentials: Using an incorrect password. If two-factor authentication (2FA) is enabled for the Yahoo account, a regular password will fail—an application-specific password (generated in Yahoo’s security settings) is required instead.


3. Disabled IMAP/SMTP Access

  • Protocols not activated: Yahoo may disable IMAP/SMTP by default. Users must manually enable them in account settings (e.g., under "Mail Settings" → "POP/IMAP/SMTP" → toggle on "IMAP Access" and "SMTP Access").
  • Account restrictions: Free Yahoo plans might limit third-party client access, or admin policies (for business accounts) could explicitly block IMAP/SMTP via the admin console. 


Still Experiencing Issues?

Contact our Customer Care team for immediate assistance:

💬 Live Chat (available on our platform)

✉️ support@mailgo.ai

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